Sending Your First Case to Arizona 3D Dental Lab Is Easy

Mike Chiara • November 10, 2026

If you've been thinking about trying a new lab, the first case should not feel like a project. One phone call connects your scanner. We design, mill, and glaze the case here in Glendale, and we send it back.

I'm Mike Chiara. Day to day you'll also work with Nacho Lopez, our lab technician since 2006. Liz does most of our staining and glazing — she has about 38 years of experience — so if you've liked the shade on one of our crowns, that is usually her work.

Step 1: Call us to set up the connection

Call 623-207-7620 (or email info@lab.dental). We'll add Arizona 3D Dental Lab as a partner in your scanner software. You do not need to figure out the partner settings alone — that is what the call is for.

We connect to:

  • iTero — Company ID 68624 (email on the account: info@lab.dental)
  • 3Shape TRIOS through 3Shape Communicate
  • Medit through MeditLink (search for info@lab.dental)
  • Dentsply Sirona Primescan / CEREC through DS Core (not Sirona Connect or CaseConnect). We’ll walk you through adding us as a preferred lab.
  • Carestream through CS Connect
  • Any other scanner — export a .PLY or .STL file and we'll set you up with an upload link

We design in Exocad. Full setup notes are on our Submit a Case page.

Still taking impressions? Call us on that same number. You can ship on your own account or we can send a prepaid label and invoice you for the actual carrier cost.

Step 2: Scan and send the case the way you normally do

Once the connection is in place, send the case through your scanner the same way you send to any other lab. For most projects other than crown and bridge, export STL and DICOM as needed. For crown and bridge, textured (colored) files are preferred when your scanner supports them.

Step 3: We design, mill, and glaze — then ship it back

Crown and bridge is 5 working days in the lab. Implant crowns are 10 working days. Surgical guides are 5 working days. Clear aligners, retainers, and night guards are 5 working days. All-on-X and dentures: call us for working times. Rush service is available for a fee if you need something sooner — ask when you call.

We use the best zirconia available on the market. Glazing is included in our crown pricing. If you want a remote session on a design, we do those as needed.

Nacho and I are the people you'll hear from most. Questions about shade, fit, or how a case is coming along go to the same phone number: 623-207-7620.

Your first 3 zirconia crowns are free

New to us, haven't sent us a case in a while, or only send us All-on-X work? Your first 3 zirconia crowns are free, stain and shade included — the same stain and shade work Liz does on most of our crowns.

That offer can be combined with our $525 surgical guide + implant crown package, which runs through December 31, 2026 (a single-implant surgical guide plus a zirconia crown on a custom titanium abutment; regularly $698). More on both is on our offers page.

What we make

  • Zirconia crown and bridge
  • Implant crowns and custom abutments
  • Implant surgical guides
  • Full-arch / All-on-X bridges, including any photogrammetry system
  • Clear aligners and night guards

Arizona 3D Dental Lab was founded by a practicing dentist, Dr. Darrel Bischoff, DDS. We work with dental professionals only — not with patients. More about the team is on our about page.

Ready when you are

Call 623-207-7620, email info@lab.dental, or use the contact page. We'll get your scanner connected and take it from there.

— Mike Chiara

Arizona 3D Dental Lab · 11851 N. 51st Ave, Suite C110, Glendale, AZ 85304 · 623-207-7620 · lab.dental

FAQ

Which intraoral scanners can send cases to you?

iTero (Company ID 68624), 3Shape TRIOS through 3Shape Communicate, Medit through MeditLink, Dentsply Sirona Primescan/CEREC through DS Core, and Carestream through CS Connect. For any other scanner, export a .PLY or .STL file and we'll set you up with an upload link.

Do I set up the scanner connection myself?

No. Call 623-207-7620 and we'll add Arizona 3D Dental Lab as a partner in your scanner software and walk you through it.

Who gets the first 3 zirconia crowns free?

Practices new to us, practices that haven't sent us a case in a while, and practices that have only sent us All-on-X work. Stain and shade are included. It can be combined with the $525 guide + crown package through December 31, 2026.

Do you work with patients?

No. We only work with licensed dentists and dental practices. If you're a patient, please ask your dentist to send the case to us.


By Mike Chiara • November 10, 2026
Through Dec 31, 2026: a single-implant surgical guide plus a zirconia crown on a custom Ti abutment for $525 (regularly $698).
A close up of a purple dental impression on a table.
By Arizona 3D Dental Lab • September 13, 2024
Discover how to achieve precise dental impressions with expert tips. Visit us to learn more and enhance your dental practice today!
A model of a dental implant sitting on top of a table.
By Arizona 3D Dental Lab • August 16, 2024
Learn the best dental implants retention methods for lasting results. Boost your implant's longevity with these tips! Visit us today!
A dentist is holding a denture in his hand in an operating room.
By Arizona 3D Dental Lab • July 23, 2024
Porcelain vs zirconia crown and bridge: which is the right choice for you? Explore detailed comparisons and make an informed decision. Learn more today!
A person wearing blue gloves is pointing at a tablet screen.
By Arizona 3D Dental Lab • May 13, 2024
If you have a dental practice of your own, it's important to partner with a high-tech dental lab. Keep reading to learn why.
A woman is smiling on the beach and looking at the camera.
By Arizona 3D dental lab • March 18, 2024
Those with significant tooth loss can see their smile restored through the cutting-edge innovation of full arch implant bridges. Learn more here.
a close up of a clear brace on a blue surface
By Arizona 3D Dental Lab • February 27, 2024
When it comes to clear aligners, it's crucial that you find a good dental lab so that your patients receive the best quality.
the word 3d is being printed on a clear surface
By Arizona 3D Dental Labs • November 21, 2023
The dental 3D printer has changed the dental industry for the better. Explore the different 3D printing applications in dentistry.
a man and a woman are working on a computer in a lab
September 22, 2023
Stop and read this if you're looking to partner with a dental lab. This guide tells you how to ensure you choose the right one for your practice.
a person wearing blue gloves is working on a tooth
By Arizona 3D Dental Labs • July 25, 2023
Knowing the correct methods of prepping and cementing zirconia crowns is vital to giving your patients the best care. Learn these methods here.